1What time will be the goods be shipped?
When a package is designated as “shipped” it takes anywhere between 3-15 business days to deliver to the destination location.
2What is the estimated delivery time?
Estimated delivery time depends on the following factors: The product. Product's availability. Product Quantity The destination to which you want the order to be shipped. Some hand-painted or handwoven products can take 15-30 days. Order ahead of time Please Note: This product is Manufactured by Beneficiaries from a humble background and hence, The delivery of the product is also dependent upon the availability of time to work upon the product
3Can I modify the Shipping address or mobile number of my order after it has been placed?
No, you cannot change the address or mobile number after you have placed the order. Kindly note address, a mobile number can be changed before placing an order only.
4What Items can I exchange?
You can exchange an item for the same product in the size/color of your choice but amount won’t be refunded We hope you understand that the product can only be used for trial and cannot be used, washed, ironed, or tampered with in any way. Please include all price tags, labels, original packing, and invoices along with the product as it is
5How do I cancel an order?
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded within 30-45 days Your refund will be processed once we receive the originally ordered item back from the courier in proper acceptable condition An order cannot be canceled once the item has been delivered to you.
6Do you have a return policy?
Please ensure that the product return is initiated within 30 (Thirty) working days of receipt of the product, If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange Please ensure that product is in unused and original condition. Include all price tags, labels, original packing, and invoices along with the product Return policy is not applicable for food items
7Do you have a refund policy?
Yes We have refund policy but only goods can be exchanged against other goods and no pecuniary refund will be made.
8Do you have an exchange policy?
We only allow size exchange for the products purchased
9What are the payment options at WeChimni?
We support the following payment options at WeChimni: Credit Card Debit Card Net banking Wallet UPI transfer